Nathaniel Owen has over 10 years of experience in product management and related roles. Nathaniel currently works as a Senior Product Manager at Cayuse, where they are responsible for developing and implementing product strategies aligned with the company's vision and goals. Nathaniel collaborates with customers, stakeholders, and other teams to gather feedback and shape requirements for new features and products. Nathaniel regularly communicates product plans and roadmaps to senior management and internal and external stakeholders.
Before joining Cayuse, Nathaniel worked as a Senior Product Manager at BOLD PENGUIN, where they communicated the product vision and direction to internal and external stakeholders on a daily basis. Nathaniel conducted customer interviews to gather feedback and collaborated with the design team to create wireframes and mockups for review. Prior to that, Nathaniel served as a Product Owner at Anthology Inc, managing an online customer enhancement portal and working on new features and enhancements for the Online Giving module.
Earlier in their career, Nathaniel worked at symplr as a Product Owner, where they collaborated with clients and product managers to identify areas for product enhancements. Nathaniel managed a backlog of user stories and participated in agile development processes. Nathaniel also worked as a Product Deployment Coordinator, responsible for implementing web-based products and providing training and support for one of the applications. Prior to that, they served as a Technical Trainer & Support Specialist, providing technical support to clients and carrying out data conversions.
Nathaniel's experience also includes roles at Apple, where they served as an Inventory and Sales Specialist and Certified Technician, responsible for inventory control and analysis. Nathaniel created strategies for inventory reduction and provided advisory support. Additionally, Nathaniel worked as a Sales Assistant at PC World and as a Customer Service Assistant at Cineworld Cinemas, where they provided customer service and handled cash transactions. Nathaniel began their career as an Administrative Assistant at East Berkshire Magistrates Court, where they processed court documents and fulfilled information requests.
Overall, Nathaniel Owen has a diverse background in product management, customer service, and administrative roles, with a focus on understanding customer needs, gathering feedback, and driving product enhancements.
Nathaniel Owen, POPM, PMC-III, began their education journey in 2008 at the University of Hertfordshire, where they pursued a Bachelor of Business Administration (BBA) degree in Business Administration and Management. Nathaniel attended the university until 2012, completing their undergraduate studies.
In 2009, Nathaniel had the opportunity to participate in a placement abroad program at the University of Oklahoma - Price College of Business. This experience allowed him to expand their knowledge in the field of Business Administration and Management.
In terms of additional certifications, Nathaniel obtained the following:
1. Product Analytics Certification from Pendo.io in March 2023.
2. Product-led Certification from Pendo.io in January 2023.
3. Product Management: Customer Development certification from LinkedIn in June 2021.
4. Pragmatic Certified Product Manager certification from Pragmatic Institute in February 2019.
5. Certified SAFe® 5 Product Owner/Product Manager certification from Scaled Agile, Inc. in July 2022.
6. Certified Scrum Product Owner (CSPO) certification from Scrum Alliance in May 2017.
These certifications further demonstrate Nathaniel's commitment to professional development and expertise in product management.
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