Maddie W.

Maddie W. is an experienced operations and retail management professional with a strong background in performance management, communication enhancement, and customer service. Currently serving as Operations Excellence Manager at CBD Kratom since July 2019, Maddie has held various roles including Regional Manager and Area Manager, where initiatives to monitor key metrics and streamline communication channels were established. Prior to this, Maddie demonstrated strategic leadership as Retail Sales Manager, fostering an exceptional customer service environment and driving sales growth. Earlier experiences include customer support at LifeSeasons and retail positions at Sprouts Farmers Market, complemented by a Bachelor's degree in Sociology from the University of North Texas.