Nicolas Verstraeten is an experienced professional in customer success management, currently serving as a Senior Customer Success Manager at Cegid since May 2018, where responsibilities include managing an international portfolio of 27 customers with a total ARR of €2.4M. In a prior role, Nicolas led a team of six customer success professionals at Cegid Retail Store Excellence following the acquisition of StorIQ in 2022. Nicolas's career includes important positions at Vodafone as a Learning & Development Specialist, CyberArk as an Internal Account Manager for the BeNeLux and Nordic markets, and a formative internship at Cargill. Nicolas holds a Bachelor of Science in International Business from Copenhagen Business School and an International Baccalaureate Diploma from the American International School of Budapest.
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