Gaurav Bhatnagar

Product Support Manager at CEIPAL

Gaurav Bhatnagar is an experienced professional in customer service and product support, currently serving as the Product Support Manager at CEIPAL Corp. since April 2022, where there has been a focus on enhancing CSAT skills in a client management role. Prior to this position, Gaurav worked as a Senior Customer Service Associate at iEnergizer, supporting international banking processes and gaining expertise in customer satisfaction and retention techniques. Experience also includes serving as a Customer Service Representative at LiveSalesman, where Gaurav developed skills in client relationship management and sales strategies, and as an Assistant Manager at Dealsbazaar Associates, managing vendors and team dynamics. Gaurav holds a Bachelor's degree in Mechanical Engineering from the Noida Institute of Engineering & Technology, completed in August 2008.

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