Alex Chen

Alex Chen is an experienced professional in client success and sales, currently serving as a Client Success Manager at celito since June 2023, where responsibilities include client check-ins and developing strategic plans to enhance client satisfaction and retention. Prior to this role, Alex was a Senior Client Success Manager at Formative, providing training and performance evaluations to optimize product usage. Alex also held various positions at DreamBox Learning, where the focus was on developing sales strategies and nurturing relationships with educational institutions. Previous experience includes roles as a Sales Engineer at Southland Electrical Supply and District Manager at Cellular Sales, showcasing a strong ability to drive sales and improve customer experiences. Alex holds a Bachelor of Science in Marketing from The University of North Carolina at Greensboro and a Certificate in Full Stack Web Development from the University of North Carolina at Chapel Hill.