Joshua Minnis

Joshua Minnis is an experienced IT professional with a diverse background in technical support and service management. Currently serving as an IT Service Desk Technician at Celito Tech Inc since December 2022, Joshua has previously held roles at IGT, where responsibilities included IT Asset Management Spec II and Help Desk Technician II. Prior positions include Customer Care Specialist/User Acceptance Testing at Hooked Wireless, where a 98% customer satisfaction rating was maintained, and HelpDesk Printer Management at Printer Essentials, providing technical support for a mid-size company. Additional experience encompasses independent consulting, desktop support at SanDisk and IBM, and technical support at Great Basin Internet Service, demonstrating a strong foundation in IT and user support across multiple platforms and technologies.