Itsik Paskaro

Director, Customer Support Operations at Cellwize

Itsik Paskaro has extensive experience in customer support and operations management. Itsik worked as the Director of Customer Support Operations at Cellwize starting in 2015. Prior to that, they held multiple roles at SkyVision from 2012 to 2015, including Director of Global Customer Service Operations Division and Director of Technical Assistance Center (TAC). At LiveU from 2011 to 2012, they served as the Director of APAC Professional Services & Technical Support, where they established the Global Professional Service group and managed teams in Hong-Kong, India, and Israel. Itsik also held various positions at Alvarion Ltd. from 1997 to 2011, including Head of Global Service Operation & Technical Support and Training & Documentation Manager. Itsik began their career at BreezeCOM in 1997, where they worked as a Technical Support & Field Support Engineer, Customer Support Center Manager, and Regional Technical Account Manager. Throughout their career, Itsik has been responsible for customer satisfaction, managing teams, defining and implementing service policies, and establishing new service units.

Itsik Paskaro completed an MBA at Qiria Academit Ono in 2009, specializing in information systems and technological entrepreneurship. Prior to that, they obtained a BA in Finance and Management from Tel Aviv University, although the start and end years are not mentioned.

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