Pat Randolph

Pat Randolph is an experienced professional in call center and administrative operations, currently serving as Call Center Manager at the Center for Vascular Medicine since June 2020. Previously, Pat held the position of Director of Patient Services at the Center for Vein Restoration and Senior Office Manager at Annapolis Endocrinology Associates, where key initiatives included implementing the first ACD system and call recording software, significantly enhancing performance metrics. Additional experience includes roles as Customer Service Manager for U.S. Operations at Delsey Luggage, Vice President of Call Center & Administrative Operations at Recorded Books, and Office Services Manager at Wells Fargo Financial, where Pat successfully opened two call centers under tight deadlines.