Sjoerd M.

Sjoerd M. is an experienced professional currently serving as a Process Manager at Centric, where responsibilities include contributing to the ASML ITUSI team, focusing on Agile methodologies, and enhancing global IT user support solutions for ASML. Previous roles at Centric include Support Coordinator, managing global end user solutions, and Senior Support Engineer, providing hospitality-focused support. Sjoerd's experience also encompasses credit management and health insurance roles at Coöperatie VGZ, technical support at VodafoneZiggo, tutoring at H2O, and global customer service at Atos. Academic achievements include a Bachelor of Science in Natural Sciences from Vrije Universiteit Amsterdam, alongside certifications in health insurance advising and ISTQB Foundation.