Shanin Arteaga is a seasoned professional with extensive experience in customer success, onboarding, and operations management. Currently serving as Manager of Onboarding & Operations at Cents since July 2021, Shanin leads a team of implementation specialists, streamlines processes, and oversees the ordering of POS hardware and inventory management. Previously, Shanin held the role of Customer Success Team Manager, focusing on coaching representatives and developing operational practices. Prior experience includes positions at Houzz, where Shanin worked as a Client Success Manager and Customer Support Manager, and at Homearly Real Estate Group as an Inside Sales Associate and Marketing Intern. Shanin graduated with a Bachelor of Arts in Journalism from Michigan State University in 2016.
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