Mohamed Rashad

Mohamed Rashad has a diverse work experience spanning various industries. Mohamed started their career at Vodafone in 2010 as a Premium Advisor and later became a Complaint Management Representative. In these roles, they were responsible for resolving customer complaints and ensuring effective communication. In 2012, Mohamed joined Vodafone as a Complaint and Process Management Senior Representative, where they provided superior customer service to premium customers and managed assigned accounts. After working at Vodafone, Mohamed joined MigrationIT in 2017 as a Development and Operations Specialist. In this role, they handled recruitment plans, filled open positions, and conducted business meetings with client companies. In 2018, Mohamed joined CEQUENS as a Business Operations and Risk Management Associate and later became a Business Operations and Risk Management Specialist. In these roles, they were responsible for risk management, testing, activation, and daily operations, along with providing administrative support. Overall, Mohamed has proven expertise in risk management, customer service, and recruitment.

From 2005 to 2009, Mohamed Rashad attended Helwan University Cairo, where they completed a degree in Arts with a focus on the history department.