Michele Abraham

Michele Abraham is an experienced professional in customer service and product management, currently serving as a Senior Customer Care Manager at Cerus since March 2015. Responsibilities include supervising customer service staff, managing daily activities, and providing support for all customer service operations. Prior to this role, Michele held positions as a Senior Customer Service Associate at Cerus, where duties encompassed processing sales orders, handling customer complaints, and conducting customer satisfaction surveys. Additional experience includes consulting for financial and business leaders, serving as a Senior Product Manager for Accuray and CIVCO Medical Solutions, and over a decade in radiation therapy roles, delivering specialized care to cancer patients. Michele holds a Bachelor’s degree in Psychology from the State University of New York Cortland and a Certificate in Radiation Therapy from the University of Utah School of Medicine.