Fitouri Hnainia

Fitouri Hnainia is the current head of engineering at ChaiOne. Fitouri has over fifteen years of experience in managing offshore software development projects and operations for various companies. Fitouri was previously the director of offshore operations at Millennium Group and operations manager/director at SellByTel. In their current position, they are responsible for the successful operations of the help desk and meeting customer satisfaction targets. Fitouri has also implemented policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Fitouri has ensured maximum issue resolutions in minimum time and has built and retained a qualified team of professionals by addressing the importance of managing the customer support center's image and exceeding customer expectations by elevating customer care and professionalism.

Fitouri Hnainia has a Master's Degree in Mechanical & Aerospace Engineering from Oklahoma State University. Fitouri also has a Bachelor's Degree in the same field from the same school.

Some of their coworkers include Dominique Fischer - Director of Finance & HR, Charleta Cook - Head of Engagement Management, and Hussain Abbasi - Head of Technology. Fitouri Hnainia reports to Gaurav Khandelwal, CEO & Founder.