Louise Vincentz

Louise Vincentz is an experienced HR and Learning Development professional currently serving as the HR People Development Services Lead at CHANEL since May 2022. In this role, Louise collaborates with HR leaders in France to enhance the employee experience through strategic tools and frameworks. Previous positions at CHANEL include Learning Culture Manager and Project Manager for VIC Client Experience, where Louise focused on client engagement and training development. Louise's prior experience encompasses a Global Education and Event Director role at Editions de Parfums Frédéric Malle, where responsibilities included defining customer experiences and orchestrating marketing campaigns. Additional expertise includes management positions in hospitality at Sofitel, enhancing client experiences and event operations. Louise holds a Master’s degree in Marketing and Communication from NEOMA Business School and furthered education at Copenhagen Business School, along with a certification in Agile Project Management.