Emil Salha is a seasoned professional with extensive experience in business systems implementation, process optimization, and strategic planning. Currently serving as the Director of Business Architecture at Chaos since January 2017, Emil leads teams in integrating acquired companies and driving operational efficiency. Prior roles at Chaos include Business Analysis Manager, where Emil implemented new processes post-merger, and CRM Implementation Lead, focusing on building CRM functions during the company's transition to a SaaS model. Emil's earlier experience includes roles at Ingram Micro Cloud, managing CRM rollouts globally, and Intelligent Systems Bulgaria Ltd, providing consulting on Microsoft Dynamics CRM. Emil holds Bachelor's degrees in Business Administration and Economics from the American University in Bulgaria.