Amanda Shackelford

Amanda Shackelford is a proficient IT Engineer with extensive experience in technical support and troubleshooting. Currently serving as a Field Engineer at Charter Technology Solutions since April 2022, Amanda specializes in both onsite and remote support of software and network issues. Prior to this role, Amanda worked as an IT Support Analyst at Leapfrog IT Services, where similar skills were utilized from August 2018 to April 2022. Amanda also gained valuable experience as a CompTIA+ Intern at Per Scholas, focusing on hardware and software troubleshooting. Earlier positions include Assistant Property Manager at Anthos Properties LLC, Leasing Consultant at Lake Vista Apartments LLC, Customer Service Representative at Pacific Wings Airlines, and Administrative Assistant at Randstad USA. Amanda holds a CompTIA+ Certification from Per Scholas and is pursuing a Bachelor of Business Administration at Georgia State University.