Charlene W.

Charlene W. currently serves as the Customer & Freight Director at Network Rail, where responsibilities include overseeing customer relations and freight operations since March 2020. Additionally, Charlene W. has held the position of Programme Director for Customer at the Great British Railway Taskforce (GBRTT). Since January 2022, Charlene W. has also been the President of the Railway Study Forum at the Chartered Institute of Logistics and Transport (CILT) in the UK.