Natalí Isla

Natalí Isla's work experience includes various roles in product design, technology, agile delivery management, and customer value management. Natalí has worked at companies such as Chazki, NJIB, Entel Perú, and Nextel del Perú S.A. In their most recent position at Chazki, they served as the Regional Head of Product Design & Technology and was responsible for determining the strategic profile of the design team, leading product design projects, and managing multidisciplinary teams. Prior to that, they held roles such as Regional Product Design and Delivery Manager, Regional Agile Delivery Manager, and Project Manager. At NJIB, they worked in growth, CVM, digital product and project consulting, and T-shaped marketing. At Entel Perú, they were the Jefe Customer Value Management (CVM), where they led the loyalty program and implemented contextual marketing campaigns. Natalí also served as the CHURN Management Chief, Post Paid Customer Base Supervisor, and Customer Value Management Post Paid Supervisor. At Nextel del Perú S.A., they held roles such as Customer Value Management Supervisor, Segmentation Supervisor, and Segmentation Coordinator, where they focused on customer retention, segmentation strategy, and market analysis. Their earlier roles included Marketing Analyst, Business Operations Analyst, Business Intelligence Analyst, Customer Service Advisor, Sales Consultant, Business Planning Analyst, Customer Retention Representative, and Call Center Representative.

Natalí Isla's education history begins with their obtaining a degree in Bachelor of Business Administration from Universidad Nacional de Trujillo from 1995 to 1999. Natalí then pursued further education in Ciencias de la Comunicación as a student at Universidad Privada Antenor Orrego from 1994 to 1996. In 2003, they attended Universidad Peruana de Ciencias Aplicadas where they acquired knowledge in Negotiation specifically in Marketing & Commercial Management. In 2005, Natalí Isla attended ESAN Graduate School Of Business to gain expertise in Balance Scored Card in Commercial Management. Continuing their education, they completed Postgrado courses in Plan y Modelo de Negocios and Negociación Multidimensional at Universidad Peruana de Ciencias Aplicadas in 2007. In 2008 to 2009, they pursued a Master's degree in Dirección de Marketing y Gestión Comercial at Universidad Peruana de Ciencias Aplicadas. Natalí furthered their education by completing a Master's degree in Business Administration and Management from Universidad de Piura in 2012 to 2013. In 2021, they attended Northwestern University - Kellogg School of Management to study Digital Marketing Strategy. In 2022, Natalí Isla obtained the Scrum Master Certified (SMC) degree in Scrum from SCRUMstudy targeting success. Furthermore, they earned additional certifications such as Aprende SCRUM, Scrum Avanzado, and Scrum avanzado from LinkedIn and Continued Learning at LinkedIn in March 2022.