Sandra Brinston

Sandra Brinston is a seasoned professional with extensive experience in program administration and client engagement. Currently serving as a Program Assistant at the Chicago Urban League since August 2013, Sandra provides personal support to the Director of the Center of Entrepreneurship & Innovation, manages communication for team meetings, oversees client recruitment and retention, and coordinates course logistics. Prior to this role, Sandra held the position of Appeals Coordinator at CEDA, where responsibilities included verifying applications and resolving client appeals, as well as providing intake services during special events. Earlier in Sandra's career, as a Telephone Interviewer at NORC at the University of Chicago, responsibilities encompassed conducting outbound calls for research projects and gaining participant trust to complete surveys, leading to a promotion to Refusal Converter within six months. Sandra holds a Certificate in Medical Office Management/Administration from The College of Office Technology.