William Henry

Sr. Principal Operations Lead at Chick-fil-A

William Henry, MHRD, CPC, ELI-MP has a diverse work experience spanning various industries. William currently holds the position of Sr. Principal Operations Lead at Chick-fil-A Corporate Support Center, where they previously served as a Principal Operations Lead and Principal Program Lead, Launch Support. Prior to that, they worked as an Agent/Owner at State Farm®.

Before entering the insurance industry, William worked at Waffle House, Inc. for almost 10 years as a multi-unit restaurant operations manager. William was responsible for managing up to twelve 24-hour restaurants, overseeing budgets, and overseeing a large team of employees.

Earlier in their career, William held the position of General Manager at D1 Sports Training, where they managed daily operations and supported executive activities. William also gained experience as a Recruiter at MAU Workforce Solutions, where they were involved in the selection and orientation of employees.

In addition to their professional roles, William has a background in professional sports. William played as a Professional Athlete for the Seattle Seahawks, Frankfurt Galaxy (NFL Europe), and Atlanta Falcons.

William Henry's extensive work experience showcases their versatile skill set and ability to excel in various industries and roles.

William Henry, MHRD, CPC, ELI-MP completed their Bachelor of Arts (B.A.) in Sociology from Clemson University, where they studied from 1999 to 2002. William further pursued their education at Clemson University and obtained a Master's degree in Human Resources Development, completing their studies from 2002 to 2003. In addition to their formal education, William also acquired several certifications. William became a Certified Professional Coach (CPC) and an Energy Leadership™ Index Master Practitioner (ELI-MP) from iPEC Coaching in February and April 2022, respectively. Furthermore, they hold licenses in LAH and P&C insurance and has received training in serv safe, though no specific institutions or dates are mentioned for these certifications.

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