Elsa Girma Warren is a seasoned patient experience manager at the Child Mind Institute, where professional growth has included roles from patient navigator to senior intake coordinator since 2011. With a commitment to delivering exceptional patient experiences, Elsa has fostered a culture of professionalism within the organization. Prior experience includes serving as a behavioral health professional at CATCH Inc., where effective communication skills were utilized to support children facing emotional and behavioral challenges, and as a project associate at the Bronx Institute, managing after-school programs across multiple public schools. Elsa holds a Master of Science in Clinical Psychology from Millersville University.
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