Allison Iakovlev is a seasoned professional in product operations and customer support, currently serving as the Lead Product Operations Manager at Chime since May 2021, where previous title held was Senior Product Operations Manager. Prior experience includes roles as Senior Customer Support Manager at Teampay from September 2019 to May 2021 and various positions at Current, including Risk Analyst and Customer Ops and Insights Specialist from September 2017 to October 2019. Allison's career began at Square, where contributions in Risk Operations spanned from September 2015 to June 2017, focusing on cross-functional collaboration with partners and conducting data analysis on transactions to mitigate risk and fraud. Educationally, Allison holds a Bachelor of Applied Science in Psychology from the University of Missouri-Saint Louis, obtained between 2012 and 2015.
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