Ben McClaughry

Ben McClaughry is a Senior Product Operations Manager at Chime, with prior experience as a Product Operations Manager at Lyft and Invoice2go. At Lyft, Ben identified growth opportunities through advanced SQL analysis, spearheaded cost-saving initiatives of $3.9M, and coordinated anti-fraud strategies. At Invoice2go, Ben improved operational efficiencies, led product launch readiness programs, and managed customer engagement metrics. Ben's earlier roles include managing top-tier accounts as an Account Manager in Customer Success and serving as a Campus Tour Guide and Admission Fellow at Chapman University, where contributions included application evaluations and enhancing prospective student experiences. Ben holds a Bachelor of Science in Business Administration, Management and Entrepreneurship from Chapman University and has also gained valuable experience in marketing and UX research through various internships.