Ahmed Allam

Ahmed Allam possesses extensive experience in business development and customer service management, currently serving as the Deputy General Manager of Business Development at CHLORIDE Egypt S.A.E since July 2018. In this role, Ahmed Allam has implemented strategies to enhance customer service, resolve issues, and develop service standards while managing operations and resources effectively. Previous roles include Call Center Manager at Universal Group, where responsibilities included setting objectives and resource planning, and Quality and Training Supervisor, focusing on training needs assessment and program effectiveness. Ahmed Allam's career began as a Business Analyst and Call Center Operation Team Leader at Raya Contact Center. Educational qualifications include an MBA from Helwan University Cairo and a Bachelor's degree in Commerce from Cairo University.