Mark Ludwick has extensive experience in the restaurant industry, having held various managerial positions at Chop Steakhouse & Bar, Confusion Corner Bar & Grill, and The Keg Steakhouse and Bar. With a Bachelor of Arts degree in Politics and Communication, Mark has excelled in roles such as Director of Operations, Regional Manager, Executive General Manager, and General Manager. Mark has a proven track record of improving key performance indicators, leading national recruitment efforts, and implementing customer relationship management platforms. Mark's dedication to staff training and development has earned him accolades such as "General Manager of the Year" and the highest employee retention rate in the country.
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