Dalibor Dordevic is an experienced professional with a background in contract management and customer service. Currently serving as a Gestionnaire des Prestations at Harmonie Mutuelle since November 2021, Dalibor manages contract openings, closures, and existing contracts while handling inbound and outbound calls and overseeing guarantee management and calculations of pensions and payments. Previously, Dalibor held roles at BYBLOS GROUP from January 2013 to November 2021, progressing from Agent de sécurité privée to Chef d'équipe sécurité privée, where responsibilities included operational planning, quotation development, and security maintenance. Earlier experience includes working as a Chargé de clientèle at Eurobank from March 2010 to November 2011. Dalibor holds a Master 2 in Économie de l'entreprise et des marchés from the Conservatoire National des Arts et Métiers and a Licence in Management en banque from Université Alpha.
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