Bryony Maguire is a seasoned professional with extensive experience in revenue assurance, business analysis, and customer journey optimization. Currently serving as a Senior Revenue Assurance Analyst at Chorus NZ Limited since October 2020, Bryony has a strong background in Agile methodologies, having previously worked as a Business Analyst at CoreLogic NZ, focusing on digital property analytic and valuation platforms for banking and lending clients. Prior roles at Spark New Zealand included End-to-end Agile Customer Journey Specialist, Process Analyst, and Business Operations Specialist, where Bryony improved customer experience through process streamlining and knowledge management. Earlier experience at Telecom New Zealand includes providing technical support and managing customer service issues. Bryony's career began in various roles in sales and service in the telecommunications sector.
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