Susan McLaren (nee Bradley)

Susan McLaren (nee Bradley) has over 20 years of experience in leadership, learning, and development roles.

Their most recent position was as the Head of Leadership, Learning & Development at Chorus NZ Limited, starting in January 2022.

Prior to that, they worked at Villa Maria Estate as the Culture and Capability Lead from October 2019 to December 2021. In this role, they focused on employee engagement, leadership development, and enhanced internal communications.

From November 2016 to August 2019, Susan was the Learning and Development Manager at Public Trust. Susan was responsible for developing the technical and leadership capabilities of the employees and implemented a Leadership Development strategy.

Before that, they worked at Flexi Cards as the People Development Manager from May 2012 to November 2016. In this role, they led initiatives in talent management, leadership development, and performance improvement.

From March 2011 to May 2012, Susan was the Learning and Development Manager - Global Corporate Payments Europe at American Express. Susan developed blended learning programs for mid-level to senior leaders across Europe.

In a contract role at CL:AIRE, they served as the Competency Framework Architect from February 2009 to October 2009. Here, they developed a competency-based skills development framework for professionals in the land condition/contaminated land sector in the UK.

Susan also worked at Calcom Group Limited as the Interim Operations Manager from May 2008 to November 2008. Susan developed an operations framework, recruited a support team, and implemented more efficient project management methodologies.

Their previous roles include Senior Learning Solutions Consultant/Senior Trainer at Calcom Group, Operations/Training and Development Manager at Hays Specialist Recruitment, and Contact Centre Manager at Intercity Group (NZ) Limited.

Overall, Susan McLaren (nee Bradley) has a strong background in leadership development, talent management, and learning and development in various industries.

Susan McLaren (nee Bradley) attended the University of Otago from 1994 to 1997, where they completed a Bachelor of Arts (BA), Bachelor of Commerce (BCOM), and Postgraduate Diploma (PGDip) in the fields of Social Geography and Management.