Shan Wang

Shan Wang is an accomplished Client Experience Manager at Cialfo, a leading Education SaaS technology company based in Singapore since January 2022, where the role involves connecting counselors and students with global higher education institutions. Prior to this, Shan served as an IT Technical Account Manager for Teleperformance in the Asia-Pacific region, focusing on key accounts and leading incident management from October 2020 to December 2021. Shan also gained extensive experience at ACTIVE Network, LLC as a Technical Account Manager and Client Application Specialist, providing technical support across the Asia-Pacific, US, and Europe, and overseeing various client-centric project implementations. Earlier career experience includes a role as Distribution Service Assistant at Expeditors, managing logistics operations and customer accounts. Shan holds a Master's Degree in International Business from The University of Western Australia and a Bachelor's Degree in Logistics and Supply Chain Management from Curtin University.