Harold Harris

IT Service Senior Manager at Cigna

Harold Harris is an experienced IT professional with a substantial background in service management and technical support. Since May 2008, Harold has held various roles at Cigna, culminating in the position of IT Service Senior Manager, focusing on problem management and critical response to business-impacting incidents within the IT environment. Responsibilities include investigating incidents to identify root causes and coordinating real-time service restoration efforts. Prior to Cigna, Harold worked at CSC from July 2000 to August 2008 as a Server Admin and Desktop Support, where skills included operating system installation and maintenance, as well as providing support under a Department of Defense Top Secret Security Clearance. Harold also has operational experience gained as an Operations Technician with expertise in midrange systems and IT management tools.

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