Heather Lattimore

Heather Lattimore has extensive experience in customer service and training within the healthcare and education sectors. Currently, Heather holds the position of Senior Care Representative for Part B Drug/Biologics and Precert at Cigna since October 2014, alongside a role as Senior Customer Service Representative for Part D at Cigna-HealthSpring. Previous roles include Substitute Teacher at PESG, Customer Service/Sales at HSN, and Training and Development at Active Network, where Heather monitored sales representatives and developed training modules. Educational achievements include a degree in English Education with an Instructional Design Minor from American Public University System, and multiple bachelor's degrees in Health Administration from Southern New Hampshire University and University of Phoenix. Heather's diverse skill set and training background make their well-equipped for leadership and customer-focused roles.