Crystal Yip

Crystal Yip is currently the Assistant Manager of Operations Solutions at Cigna Healthcare Hong Kong with previous experience as a Business Analyst at AIA Hong Kong and Macau and AXA Hong Kong and Macau. Crystal also worked as an Administration and Customer Service Executive at Nebula Group Limited. Crystal holds a Bachelor's degree in Social Sciences from Hong Kong Baptist University. Crystal's roles have involved project management, requirement collection, user stories creation, and training delivery in various industries, showcasing their expertise in operations and customer service.