Ebram Nassief

Ebram Nassief has a diverse work experience in various roles and industries. Ebram began their career at Pegas in 2012 as a Tour Leader, where they gained experience in guiding and leading tours. In 2015, they joined Talabat as a Call Center Representative, where they handled incoming customer calls and provided assistance in both Arabic and English. Ebram later took on the role of Complaint Management System Specialist, responsible for handling customer and restaurant complaints and maintaining customer satisfaction.

In 2018, Ebram joined Rock Group KWT Company as a Call Center Supervisor, where they supervised the call center operations. Ebram then joined Circle in 2019, initially serving as a Call Center Team Lead and subsequently as a Content Team Leader. Currently, they hold the position of Category Manager.

Throughout their career, Ebram has developed expertise in customer service, complaint management, team leadership, and category management.

Ebram Nassief received their Bachelor's degree from the Faculty of Tourism and Hotels during the period of 2008 to 2012. Their degree is in Tourism and Travel Services Management. Additionally, they have a certification in ICDL from AL Arabic, although the specific details about the obtaining month and year are unavailable.