Carmen McClelland

Carmen McClelland is a High Touch Operations Manager at Cisco since August 2024, serving as the primary point of escalation for enterprise customers and conducting weekly reviews of service requests to enhance efficiency and align with business priorities. Previously, from February 2018 to August 2024, Carmen worked as an Interior Design III at Cline Design Associates, focusing on Multi-Family, Corporate Offices, and Senior Living Facilities while managing projects from conception to completion, including space planning and construction documentation. Carmen's earlier experience includes an Interior Designer role at LMHT Associates, specializing in restaurant design, and an Interior Design Intern position at JDavis Architects, where responsibilities included sample management and design assistance. Carmen earned a Bachelor’s Degree in Interior Design from Meredith College between 2013 and 2016.