Manoj Mogan

Manoj Mogan has a diverse work experience spanning multiple roles and industries. Manoj recently joined Cision in 2022 as a Customer Content Specialist. In this role, they utilize various content management systems to format and distribute orders efficiently. Manoj is skilled in proofreading press releases, reviewing copy for grammar and formatting, and reprioritizing workload to meet service level agreements. Manoj actively seeks opportunities to improve processes and maintains a well-organized case tracking report. Manoj also collaborates with other departments to enhance customer support.

Prior to Cision, Manoj worked at Asiana Times in 2022, handling social media management responsibilities. From 2017 to 2020, they served as a Senior Client Delivery Analyst at Intrado, where they delivered exceptional service to clients. In 2017, Manoj worked as a Process Specialist at Infosys, leveraging their expertise in process optimization. Manoj gained valuable research and analysis skills during their time at Nasdaq from 2014 to 2017, Thomson Reuters from 2012 to 2013, and RedEgg InfoExpert Technologies Pvt. Ltd. from 2011 to 2012.

Overall, Manoj Mogan possesses a strong background in customer support, content management, social media management, client delivery, process optimization, and research analysis.

Manoj Mogan holds a Master's degree in Data Science and Computational Intelligence from Coventry University, which they pursued from 2020 to 2021. Prior to that, they completed their Bachelor of Engineering (BE) in Computer Science from Saveetha School of Engineering, graduating in 2011.

In addition to their degrees, Manoj Mogan has obtained certification in Verified International Academic Qualifications from the World Education Services in August 2022.