Matthew Walizer

Matthew Walizer currently serves as the Vice President of Customer Success at Brandwatch and Cision, where leadership is provided to Customer Success, Account Management, and broader CX teams across multiple business units. Prior experience includes the role of Director of Customer Success at Falcon.io, where Matthew was responsible for scaling operations for Customer Success and Support teams. Matthew held various leadership positions at Vocabulary.com, achieving an industry-leading service level agreement and a high customer satisfaction rate. Previous roles also include team lead positions at Revel Systems and Groupon, with a focus on enhancing customer experiences and managing successful teams. Matthew's diverse background is complemented by early career experiences in education and technology journalism.