Michael Mansour

Michael Mansour is an experienced professional in business and operations excellence, currently serving as the Business & Operations Excellence Manager at CIT VERICASH since July 2017. Michael has a strong background in technical support, having previously led teams to enhance mobile banking platforms and manage implementations and troubleshooting processes. Prior to this role, Michael held positions at Fawry Integrated Systems as a Support Team Lead and Senior Support Engineer, where responsibilities included optimizing processes and solving software issues. Michael's career also includes experience as an ERP Application Consultant at Spicekingdom, focusing on business process analysis and software customization. Michael began the professional journey as a Course Instructor at ANA SIMON and holds a Bachelor's degree in Information Systems from the Faculty of Computer & Information.