María Martínez Castro currently serves as Vice President and Operations Core Project Lead at Citibanamex since December 2022, focusing on transforming Loans Operational functions through governance, controls, and process optimizations. Previously, María worked as Project Delivery Manager at Softtek, bringing over 12 years of experience in financial services. María 's extensive background at Citi includes roles as Tech Integrator and Program Manager/Scrum Master, where María led significant initiatives such as the upgrade of over 12,000 ATMs in Mexico and managed regulatory programs. Prior experience at HSBC involved project and program management utilizing Risk Based Project Management and SDLC methodologies. María is pursuing a Bachelor's degree in Administración en Tecnologías de la Información at Universidad Tecnológica de México.
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