As Chief of Staff, Jennifer is directly responsible for managing the day-to-day priorities for the Executive Leadership Team. In addition to her duties related to the Executive Team, Jennifer has management oversight of Information Technology, Support Services and Communications & Government Affairs. Prior to becoming Chief of Staff in 2019, Jennifer led a major initiative to modernize Citizen Advocates’ Electronic Medical Record system, known as NetSmart. Jennifer is familiar with the billing aspects of healthcare delivery, having managed the Billing Department for 11 years.
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