Lou Elmes

Lou Elmes is an experienced Continuous Improvement Manager at Citizens Advice, overseeing various roles in project development and continuous improvement since July 2020. Prior experience includes coordinating student services for Unite Students, where Lou supported the welfare of 50,000 students and improved incident management systems. Roles at Mears Group PLC and Murdoch Children's Research Institute demonstrate a strong capability in strategic planning and stakeholder engagement. Additional travel experiences and roles in diverse environments showcase adaptability and resourcefulness. Lou holds a foundation degree in Arts and Social Sciences from the University of Bristol.