Richard Jones possesses extensive experience in systems support and engineering, currently serving as a Senior Systems Support Specialist at Citizens Energy Group since September 2019. Prior to this role, Richard operated as a self-employed consultant from July 2018 while actively seeking new opportunities. Richard's career includes a significant tenure at Interactive Intelligence, where responsibilities as a Senior Systems Engineer in Managed Services were undertaken from April 2005 to June 2018. Richard holds a Bachelor's degree in Information Technology from Western Governors University and also attended Ivy Tech Community College-Richmond.
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