Shanice Woods

Shanice Woods is an experienced professional in the insurance and hospitality industries, currently serving as a Litigation Specialist at Citizens Property Insurance Corporation since September 2021. Prior to this role, Shanice worked as a Claims Specialist I at Zurich North America from October 2019 to July 2021 and held multiple positions at State Farm® from June 2014 to October 2019, including Injury Claim Specialist and Express Claim Associate. Responsibilities included customer communication, documentation of loss information, and collaboration within a team to manage claims. Earlier experience as a Front Desk Agent at The Westin Resort & Spa involved ensuring guest satisfaction and managing monetary transactions. Shanice holds a Bachelor of Arts in Mass Communication/Media Studies from Savannah State University, completed in 2012.