Anna Grabowska has extensive experience in operational management, currently serving as a Delivery Manager at City & Guilds since November 2014. In this role, Anna oversees production performance metrics, ensures compliance with Service Level Agreements, and manages a team of 15 frontline staff to maintain productivity and customer service standards. Prior to this position, Anna worked as an Inventory Manager at Ocado, where responsibilities included managing stock integrity and collaborating on capacity forecasts. Anna holds a Bachelor of Applied Science in Medical and Pharmacological Sciences from Coventry University, attained in 2012.
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