April Cruz

April Cruz has a diverse background in customer service and human resources, currently serving as a Human Resources Generalist & System Specialist at City Net Homeless Services since June 2021. Prior experience includes a role as a Customer Service Representative at the Foundation for California Community Colleges and Colonial Life. From July 2017 to March 2020, April worked as a Ticket Agent at The Queen Mary, where responsibilities included de-escalating customer complaints and troubleshooting various office equipment. April holds a Bachelor's degree in Public Administration from California State University, Los Angeles, completed in 2020.