Katie Norton

Katie Norton is an experienced Facilities Manager with over a decade of service at the City of Battle Creek, Michigan, where responsibilities include leading three departments: City Hall Maintenance, Print Shop, and Mail Room. Key achievements include managing multimillion-dollar renovation projects, developing budgets, overseeing building and equipment maintenance, and enhancing safety and security for City buildings. Prior roles at Consumern Professionals Credit Union, Bank of America, and Avante' Hair and Day Spa have provided a strong foundation in customer service and operations. Katie holds a Bachelor of Arts degree from Siena Heights University and has pursued specialized education in facility management and cosmetology.