Crystal Ali-Lemon is an accomplished Information Technology Specialist and Citizen Advocate III at the City of Elgin, IL, since October 2015, where responsibilities include assisting constituents with inquiries related to water accounts, construction updates, and road closures, while managing city communications. Before this role, Crystal served as a Sr. Client Service Specialist II at JP Morgan Chase from September 2010 to October 2015, recognized as a top performer for collecting nearly $80,000 monthly and preventing major credit losses. Earlier experience includes working as a Financial Coordinator at Ardmin Properties from 2008 to 2010. Crystal holds a Bachelor of Business Administration in Human Resources Management from Judson University (2021-2023) and a High School Diploma in Information Word Technology from Simeon Career Academy (1999-2002).
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