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Laura Wahamaki

Office Assistant IV at City of Grand Rapids

Laura Wahamaki is currently an Office Assistant IV at the City of Grand Rapids. Laura has held previous positions as an Assistant Technical Writer at ASR Health Benefits and a Patron Services Associate at Kent District Library.

In their role as Assistant Technical Writer, Laura was responsible for drafting, revising, and publishing legally binding plan documents, summary plan descriptions, and employee communication materials. Laura also communicated with clients, agents, and internal staff regarding plan document updates or changes. Laura maintained published plan documents on client-access website and internal electronic department files and supported Documentation Department staff.

As Patron Services Associate at Kent District Library, Laura answered patron questions regarding library services, materials, programs, technology, and policies. Laura also registered patrons for classes through online event registration software, obtained requested materials through inter-library and MelCat loans, and maintained accuracy of patron records in Sierra database. Laura facilitated circulation processes for Book Club in a Bag materials.

Laura Wahamaki has a Bachelor of Arts in English Language and Literature from Aquinas College in Grand Rapids. Laura is certified as a Citizen Planner from Michigan State University Extension.

Their manager is Chaunté Rodgers, Administrative Analyst I. Laura Wahamaki works with and Karen Finkbeiner - Office Assistant IV.

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