Shardae Robinson

Shardae Robinson is a seasoned Business Analyst with significant experience across various sectors. Currently employed at the City of Hendersonville, TN, since July 2019, Shardae leads process improvement projects, documents business requirements, liaises with software vendors, and trains personnel on new software features. Prior to this role, Shardae served as a Sr. Analyst and Business Reporting Analyst at Feedback Ferret, utilizing customer survey data to generate actionable reports for Nissan North America's Voice of Customer program. Earlier experience includes interim Chief of Staff at the Tennessee Department of Education, Statistical Analyst at the Tennessee Bureau of Investigation, and various analytical positions with a focus on data interpretation and reporting. Shardae holds a Master of Science and dual Bachelor of Arts degrees in Psychology and Criminal Justice from The University of Memphis.