Kaylee Choa is an experienced administrative professional currently serving as an Administrative Secretary for the City of Laguna Niguel, CA since April 2022. Prior to this role, Kaylee worked as a Customer Relations Specialist at Santa Margarita Water District, where responsibilities included providing comprehensive customer support and maintaining departmental communications. Kaylee has also held positions at Kia Motors America as a Customer Service Representative, focusing on customer safety concerns, and gained retail experience as a Sales Associate at Williams-Sonoma, Inc. and as a Server at Ruby's Diner. Early management experience was attained as the Store Manager at So-lo Boutique. Kaylee holds a Bachelor of Arts degree in Human Development from California State University, Long Beach, and a Human Resources Management Certificate from the same institution.
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