Jay Johansen is a seasoned professional with extensive experience in graphic design, marketing, and community relations, currently serving as the Graphic Design Manager for the City of Tallahassee since May 2007. In this role, Jay leads a team of designers and a production manager while fulfilling duties as an Art Director and Creative Director. Key accomplishments include authoring a departmental restructure that improved accountability and reduced project costs, redesigning the City Utilities website for enhanced user experience, and formulating standard operating procedures that boost customer satisfaction. Previous roles include Utility Marketing Analyst and Energy Services Representative, exhibiting strong skills in strategic marketing, team management, and client relations. Jay's academic background includes a Bachelor of Science in Business Administration with a concentration in Marketing from Florida State University.
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